EWOV/Nina Harding webinar | Dealing with Challenging Customer Behaviour
10.00am – 12.00pm Wednesday 14 April 2021
EWOV and Nina Harding are working together to provide you with another valuable and informative training course in the complaints handling space.
Dealing with Challenging Customer Behaviour
This interactive 2-hour webinar looks at why customers' behaviour can be challenging, categories of challenging behaviour, best-practice approach and strategies.
| When | Wednesday 14 April 2021, 10.00 am - 12.00 pm |
| Registration | Via TryBooking by clicking here. Zoom meeting details will be provided in a confirmation email upon successful registration and payment. |
| Cost | $50.50 per ticket (includes GST & TryBooking ticketing fee). |
| Ticket limit |
Maximum of 2 attendees per organisation. Please consult other staff at your organisation who receive this invitation. |
| Cancellation policy |
50% refund applicable with minimum of 2 weeks’ notice of cancellation. No refunds given after said time, but replacement attendees accepted up until 24 hours prior to training date. |