EWOV/Nina Harding webinar | Dealing with Challenging Customer Behaviour
EWOV and Nina Harding are working together to provide you with another valuable and informative training course in the complaints handling space.
Dealing with Challenging Customer Behaviour
This interactive 2-hour webinar looks at why customers' behaviour can be challenging, categories of challenging behaviour, best-practice approach and strategies.
|Registration||Zoom meeting details will be provided in a confirmation email upon successful registration and payment.|
|Cost||$50.50 per ticket (includes GST & TryBooking ticketing fee).|
||Maximum of 2 attendees per organisation. Please consult other staff at your organisation who receive this invitation.|
|50% refund applicable with minimum of 2 weeks’ notice of cancellation.
No refunds given after said time, but replacement attendees accepted up until 24 hours prior to training date.