EWOV runs several free scheme participant induction training sessions throughout the year. This all-day (9.00am-3.30pm) training is for new scheme participant contacts, customer service managers and other scheme participant staff who deal directly with EWOV in complaints and investigations handling.
The training focuses on EWOV's jurisdiction and charter, the case handling process and the working relationship between EWOV and its scheme participants. Our objectives are to enable you to:
How to book
EWOV will email an invitation to scheme participant staff a few weeks before each training date.
Register then by emailing email@example.com or calling 03 8672 4460.
Direct any queries to the email address and telephone number above.