EWOV runs several free scheme participant induction training sessions throughout the year. This all-day (9.00am-3.30pm) training is for new scheme participant contacts, customer service managers and other scheme participant staff who deal directly with EWOV in complaints and investigations handling.
The training focuses on EWOV's jurisdiction and charter, the case handling process and the working relationship between EWOV and its scheme participants. Our objectives are to enable you to:
Update - April event cancelled
Due to the COVID-19 (coronavirus) outbreak and in the interests of the health and wellbeing of scheme participants, EWOV has decided to cancel the event scheduled on Thursday 16 April.
EWOV will advise future event details when appropriate.
How to book
EWOV will email an invitation to scheme participant staff a few weeks before each training date.
Register then by emailing email@example.com or calling 03 8672 4460.
Direct any queries to the email address and telephone number above.