Welcome to the Energy and Water Ombudsman Victoria (EWOV). EWOV provides independent and impartial dispute resolution. We resolve complaints on a ‘fair and reasonable’ basis and aim to reduce the occurrence of complaints.
We are pleased to work with you to ensure you are able to meet your obligations as we receive, investigate and resolve customer complaints
EWOV’s Scheme Participant Member Portal is designed so our member companies have access to up-to-date case data. Please log-in to access this information.
If you have any questions, please call us on 03 8672 4460, or email PortalAdmin@ewov.com.au.