Please note EWOV will be closed over the 2024-2025 Christmas and New Year holiday period.

Close:        5.00 pm Monday 23 December 2024
Reopen:     8.30 am Thursday 2 January 2025

Whilst the EWOV office is closed, our staff will be monitoring messages from consumers and following up on urgent matters. To ensure EWOV can efficiently deal with any case handling issues that may arise during this period, please email your operating hours details as per below by COB Friday 13 December 2024 to: admin-assistance@ewov.com.au

• your office closing date and time
• your office reopening date and time
• nominated contact name/s (first name and last name) to whom urgent matters can be referred
• phone number/s of nominated contact/s
• email address/es of nominated contact/s
• disconnections/restrictions cease and restart dates
• coverage (what services will and won’t be covered over the Christmas/new year holiday period)
• any other additional information/notes you would like EWOV to be aware of.